At Pallet Truck Depot, customer satisfaction is not just about product sales and delivery, but also marks the beginning of a lasting partnership. We are committed to providing excellent after-sales support services to ensure that you always feel reassured and satisfied throughout your use of our products.
Customer Service
We have a dedicated customer service team available to answer your questions about product usage, troubleshooting, and other technical issues. Whether by phone or email, we strive to provide timely and efficient support. We will also contact you to remind you when your service is due and arrange your annual services.
Contact us to book Annual Services, LOLERS and breakdowns. For common technical issues, we offer a technical support service. Our technical engineers can diagnose problems and provide solutions, whether it is providing spare parts, arranging engineers visits etc, to help minimize your downtime and ensure you are back up and running quickly.
To ensure the long-term stable operation of products, we recommend and provide regular maintenance services. Our qualified engineers will provide regular inspections and maintain your equipment to prevent potential problems and ensure long-term performance benefit and accuracy.
We can provide your annual LOLER and PUWER Thorough Examinations. Our engineers are all CFTS registered, and can carry out the annual inspection and maintenance of your equipment to prevent potential problems and ensure long-term performance and accuracy.
We hold a comprehensive range of the most popular spare parts for all makes and models of manual handling equipment. We are the main UK distributor for Noblelift equipment, and hold a complete range of parts including wheels, bearing, seal kits, electrical parts etc.
We also offer comprehensive product training services tailored to your business to ensure that your operators can safely and proficiently use your equipment. Training covers Pre-use checks, correct operation of the truck, daily and weekly routine maintenance checks, and simple troubleshooting to enhance your team's efficiency.
Through our comprehensive after-sales support services, we aim to provide you with comprehensive know-how and the reliability you need in your everyday operation.
We are committed to providing continuous support for your business with a professional and responsible attitude.